Privacy Policy.

1. Who we are

ROSH is a London-based digital marketing studio providing services including digital strategy, website design, content, social media, lead generation and CRM automation. For the purposes of UK data-protection law, ROSH is responsible for the personal information described in this notice where it determines how that information is used.

2. Information we may collect

We may collect information you choose to provide through the website or during communications with us, including your name, email address, phone number, business name, website, enquiry details and information relevant to a project or potential engagement.

We may also receive limited technical information generated when you use the website, such as device, browser, page-view or analytics information, where those tools are enabled.

3. How we use personal information

• To respond to enquiries and communicate with prospective or current clients.
• To understand the services or support you are looking for.
• To prepare proposals, deliver agreed work and manage client relationships.
• To operate, secure and improve the website and our services.
• To meet legal, accounting or regulatory obligations where applicable.

4. Our reasons for using information

Depending on the circumstances, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, because we have a legitimate business interest in responding to enquiries and operating our services, or because you have given consent where consent is required.

5. Service providers and sharing

We may use trusted service providers to host the website, manage enquiries, provide analytics, communications, CRM, automation or other business systems. They may process information on our behalf for those purposes. We do not sell personal information.

6. International processing

Some technology providers may process information outside the United Kingdom. Where this happens, we aim to use providers and arrangements that provide appropriate safeguards for the relevant transfer.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage enquiries and client relationships and to meet legal, accounting or record-keeping requirements.

8. Your rights

Depending on the circumstances, UK data-protection law may give you rights to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or request transfer of information. Where processing is based on consent, you may also withdraw that consent.

9. Cookies and analytics

The website may use essential cookies and, where enabled, analytics or similar technologies to understand how the site is used. Any non-essential tracking should be configured with the appropriate consent controls before launch.

10. Complaints

If you have a concern about how your personal information is handled, please contact ROSH first so we can try to resolve it. You may also have the right to complain to the UK Information Commissioner’s Office.

11. Changes to this policy

We may update this Privacy Policy when our website, services or data-processing arrangements change. The latest version will be published on this page with an updated effective date.